Anoela Martin
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After the first few rounds, it almost seems rigged to make you lose. And then you have to wait several hours to get enough lightening bolts to finish the game, which really sucks and takes a lot of the fun away. I also haven't gotten a single skip or wild card in almost 20 full rounds. Challenging games are fun, but this is more than just challenging. It legitimately seems rigged to make the computer win nearly every time.
38 people found this review helpful
Mattel163 Limited
May 11, 2024
We understand an unfortunate experience may lead one to believe this and we apologize your experience was not more rewarding. Although there is nothing set to force players to lose, we appreciate feedback like this and will carefully relay this to our developers to see how we can deliver an improved experience next time. Thank you for sharing this!
sageandcandle
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Love the game, but the algorithm has issues. Too often when playing against the computer it gives the needed cards to the computer player & they go out before you even get a single turn. Also, the ads are too loud, obnoxious, & have pop ups when trying to close them & go back to the game. Often I get frustrated & turn it off in anger. It's not fun when it is designed for you to lose.
44 people found this review helpful
Mattel163 Limited
May 18, 2024
We're sorry to hear of your frustration. It is never our intention for levels to cause a bad experience. If they feel too difficult, we will forward this to the development team. They are continually reviewing the balance of each level, and reviews like this are helpful.
amber boyle
I've been playing phase 10 for almost 30 years, & just started playing online just a few months ago, and I love it! I really enjoy the side/ event games within the app as well! Tho, there's just 2 things: 1) I wish they'd factor in better statistics. IRL there's no way the same player/s could go down, or down & out, before I've even had a chance to draw,,, several times in a row! 2) I wish there were a "ready" button for after cards are dealt. Many times, I'm still looking at my hand while a
31 people found this review helpful
Mattel163 Limited
May 4, 2024
We feel your frustrations on this. We'll carefully share this feedback with the relevant team and take into deeper consideration on optimizing this experience better. Although we cannot guarantee immediate changes, we still hear your concerns and will do our best to better manage this.